Terms & Conditions

Welcome to Digital Dukaan Pro. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.


1. General Information

Digital Dukaan Pro is a digital marketplace that provides downloadable digital products such as templates, bundles, graphics, educational resources, and other digital assets.

By using this website, you confirm that you are at least 18 years old and legally capable of entering into these terms.


2. Digital Products

All products sold on our website are digital products only. No physical items will be shipped.

After successful payment, customers will receive access to download the purchased product(s).


3. Payments

We accept secure online payments through trusted third-party payment gateways.

By purchasing from our website, you agree that:

  • All payment information provided is accurate.

  • You are authorized to use the selected payment method.

  • Prices may change at any time without prior notice.


4. Refund Policy

Due to the nature of digital products, all sales are generally final and non-refundable once the product has been delivered or downloaded.

However, refunds may be considered only in cases where:

  • The product was not delivered.

  • The file is corrupted or inaccessible.

  • A duplicate payment was made.

For refund-related concerns, customers can contact us through our support email or contact page.


5. License & Usage

When purchasing a product from Digital Dukaan Pro, you are granted a non-exclusive, non-transferable license to use the product for personal or commercial purposes unless otherwise specified.

You may NOT:

  • Resell, redistribute, or share the files.

  • Claim the products as your own.

  • Upload the products to other marketplaces or websites.

  • Share download access with others.

Violation of these terms may result in permanent suspension of access and legal action if necessary.


6. Intellectual Property

All content, products, branding, graphics, logos, text, and materials available on this website are the intellectual property of Digital Dukaan Pro and are protected by applicable copyright and trademark laws.

Unauthorized use or reproduction is strictly prohibited.


7. Account Responsibility

If users create an account on our website, they are responsible for:

  • Maintaining account confidentiality.

  • Protecting login credentials.

  • All activities occurring under their account.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.


8. Website Availability

We strive to keep our website and services available at all times. However, we do not guarantee uninterrupted access due to maintenance, technical issues, or circumstances beyond our control.


9. Limitation of Liability

Digital Dukaan Pro shall not be held liable for:

  • Any direct or indirect damages arising from the use of our products or services.

  • Loss of business, revenue, or data.

  • Compatibility issues with third-party software or platforms.

Users are responsible for ensuring that products meet their requirements before purchase.


10. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Prohibited Activities

Users agree not to misuse the website or its services. The following activities are strictly prohibited:

  • Attempting to hack, damage, or disrupt the website.

  • Using automated tools, bots, or scripts to access content unlawfully.

  • Uploading malicious software, spam, or harmful content.

  • Engaging in fraudulent activities or unauthorized transactions.

We reserve the right to block or permanently restrict users involved in prohibited activities.


12. Third-Party Tools & Services

Our website may use or integrate third-party tools, software, payment gateways, or external services. We are not responsible for:

  • Third-party website content or policies.

  • Service interruptions caused by external providers.

  • Issues related to third-party software compatibility.

Users are encouraged to review the policies of third-party services before using them.


13. Download Access & File Storage

Customers are responsible for downloading and safely storing purchased digital products after purchase.

While we may provide access to downloads for a limited or extended period, we do not guarantee permanent file hosting or lifetime cloud storage unless explicitly mentioned in the product description.

14. Eligibility

By using Digital Dukaan Pro, you confirm that:

  • You are at least 13 years of age.

  • You have the legal authority to agree to these Terms & Conditions.

  • You will use the website and its products only for lawful purposes.

If you are using this website on behalf of a company or organization, you confirm that you have the authority to bind that entity to these terms.


15. Indemnification

You agree to indemnify, defend, and hold harmless Digital Dukaan Pro, its owners, affiliates, partners, and employees from any claims, damages, liabilities, losses, or expenses arising from:

  • Your misuse of the website or products.

  • Violation of these Terms & Conditions.

  • Infringement of any intellectual property or legal rights of a third party.

  • Any unlawful or unauthorized activities conducted through your account.


15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising from the use of Digital Dukaan Pro or its services shall be subject to the exclusive jurisdiction of the courts located in India.


 


Last Updated: May 2026


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